Dear customer,

Your safety and that of our agents is paramount to us.

By Appointment Only, and in accordance with Government guidelines:

We are now able to carry out doorstep cash collections once more.

While the threat of Corona Virus exists, all our agents will be wearing Personal Protective Equipment and will be avoiding all physical contact with customers where possible.

We would also ask that all customers follow the same guidelines and wear gloves and masks where possible, and follow the Government guidance on social distancing.

If you would like to make an appointment, please contact your local agent or area manager.

If you don't have this information, you can either;

Register on our portal here or

Text the word Bal to 80800

This text is FREE and will provide you with the required information

Alternatively, you can contact our office on 01924 283939


Useful Information

Government support for those affected by COVID-19

FCA Support for those affected by COVID-19

Due to the Coronavirus causing staff shortages, we won’t be accepting new applications for the foreseeable future.

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